As a Residential customer, we're willing to bet that we're not the first place you've ever gone for technical support. In fact, we're going to guess that our initial conversation is going to start with one of the following:
-
"My Brother-in-Law just didn't seem to be able to fix this one..."
-
"I called the Geek Squad, and they managed to not only NOT fix the problem, but now I have more problems than I had before..."
-
"I called my computer manufacturer's support line, but I couldn't get through to anyone who could actually speak English..."
We know...we've heard all of these stories before. When you're ready for polite, professional IT support that will get your issue resolved, give us a call and we'll get everything straightened out.